Sí, enviamos nuestros productos desde Argentina al resto del mundo.
No hacemos envíos a Cuba y Venezuela, dado que los correos no tienen servicio en estos países. Por el Covid-19 no estamos pudiendo enviar productos alimenticios a México, España y Chile. Si desea obtener más información sobre los tiempos y tarifas de envío para cada país, visite nuestra página de Envíos, o contáctenos!
Por lo general, todos los pedidos se envían con FedEx en un plazo de 24-48 horas luego de ser efectuada la compra. La entrega suele tardar entre 3 y 7 días hábiles en las principales ciudades de EE. UU., Europa y Australia, según la opción de envío elegida y su dirección real. Una vez que se haya enviado su pedido, recibirá un número de seguimiento por correo electrónico para ver dónde están sus artículos en el mapa y poder conocer la fecha de entrega.
All orders are usually shipped with FedEx within 24 hours. Delivery normally times between 3-7 days to major US, European, and Australian cities, depending on the shipping option chosen and your actual address. Once your order has shipped, you’ll receive a tracking number via email to see where your goodies are on the map!
If your order is over the designated amount for your country, you qualify for FREE shipping (restrictions apply).
There is no minimum order amount for any purchases, and Fast FedEx shipping starts at USD 7.99. You can look for your country/region on our Shipping page for more detailed information.
Tarjetas de crédito y débito, incluyendo Visa, MasterCard, American Express, así como Paypal & Apple Pay. Si estas en Argentina y puedes además abonar mediante transferencia bancaria en pesos argentinos al cambio del día, si estás interesado en esta forma de pago contáctanos para concretar tu compra!
Your products and shipping costs are always final at checkout, but there might be some other costs depending on your country.
Customs duties, taxes, fees and any required paperwork specific to your country is the customer’s responsibility. While we can’t know in advance if there will be any charges or paperwork involved, we can provide customer support and guide you, just contact us if you have any questions!
If you are not satisfied with your order, or your products have arrived damaged, please contact us and provide details of the situation so we can help you out as soon as possible.
We guarantee that you will get the freshest items, since our products are delivered right to your door, with no middle man or long wait times. Please note that premium products such as alfajores Havanna or Cachafaz do not contain preservatives and therefore have a shorter shelf life. The expiration dates for those brands are at least 1 month after the ship date, depending on the variety you choose. Of course, most products have a longer expiration date.
FedEx will leave a note at the delivery address and / or contact you by phone to arrange another delivery date. In certain countries, such as the US, packages can be held at a FedEx location for pickup. By default, packages sent to the US and Canada are shipped without direct signature requirements upon delivery. If you would like to request special delivery services, such as required signatures, adult signatures, holding at a FedEx facility, please contact us in advance.
If you are looking for a product that we do not currently offer, please contact us so we can find what you’re looking for and make your order happen. Don't forget to include any relevant details!
